FAQ
Do we guarantee our tickets?
Yes, every ticket purchased through Bravo Tickets.com is 100% guaranteed to be authentic and comes with a full money-back guarantee.
How can Bravo Tickets offer so many event tickets?
Bravo Tickets connects you with a vast database of tickets from trusted resellers. Whether you’re looking for sports, concerts, comedy, or theater tickets, we have options for nearly every major event. Our tickets are sourced from professional resellers and individuals, ensuring a broad selection. All tickets are 100% guaranteed or your money back.
Are the tickets on Bravo Tickets authentic?
Absolutely! We ensure that every ticket listed on Bravo Tickets is verified and authentic. With the world's most extensive inventory of licensed resellers and tickets from individual sellers, you can shop confidently, knowing we guarantee your purchase.
Where is Bravo Tickets located, and what are your office hours?
Our office is at 4515 Dean Martin Dr. C, Las Vegas, NV 89103. We are open Monday through Saturday from 10 a.m. to 5 p.m. PST and Sunday from 10 a.m. to 2 p.m. PST. You can also browse and buy tickets on our website 24/7.
How do I contact Bravo Tickets?
You can reach us by visiting our Contact Us page or calling our customer service line at 702-221-2728. Our call center hours match our office hours, so we are here to assist you during those times.
Is my transaction secure with Bravo Tickets?
Yes, your security is our priority. Bravo Tickets uses advanced SSL encryption technology to protect your personal information during every transaction. Microsoft BackOffice SBS powers our system and uses 128-bit encryption, the industry standard for secure online commerce. Shop with confidence, knowing your data is safe.
What payment methods does Bravo Tickets accept?
We accept Visa, MasterCard, American Express, Discover, and Diners Club cards. All transactions are processed in U.S. Dollars (USD). For your security, the billing address must match your credit card statements. If you need to ship to an alternate address, we may require faxed authorization for your protection. We do not accept cash or personal checks.
Will I need to pay sales tax on my tickets?
Most tickets are not subject to sales tax, but some events within Las Vegas city limits may require an entertainment tax of up to 9%. We collect tax only where required by law.
How will my tickets be shipped?
Tickets are shipped via express delivery services like FedEx or Express Mail, requiring a signature upon delivery. We use these services to ensure your tickets arrive safely and can be tracked. After your purchase is confirmed, you will receive a link to print e-tickets. You are responsible for tracking your package and providing a secure delivery location. If someone else accepts the delivery on your behalf, you agree not to dispute the charges.
What are my delivery options?
Delivery times depend on your location and the availability of tickets. Most orders require 1-2 days for processing before they are shipped. Special delivery requests can be arranged upon request, with quotes provided.
What happens if my event is canceled?
If an event is canceled, you will receive a full ticket refund. Refunds do not apply if the event is canceled due to natural disasters or if the box office does not offer refunds. Tickets must be returned to our office within 14 days of the cancellation announcement for a refund. We recommend using a carrier that provides proof of delivery.
What if my event is postponed?
If an event is postponed, your tickets will be honored for the new date. However, we do not offer refunds for postponed events, as we cannot recover our costs. You can resell your tickets on our platform, and we can assist you with selling the tickets on consignment.
What should I do if my tickets are lost or stolen?
Unfortunately, we cannot replace lost or stolen tickets. Please keep your tickets in a safe place to avoid any issues. Remember, direct sunlight or heat can damage some tickets.
Will my seats be together?
Yes, tickets purchased in a single listing will be seated together unless otherwise noted by the seller under “Notes.” Some venues may have odd or even-numbered seats, but they are still consecutive. “Piggyback” refers to seats with the same number in two consecutive rows.
Why are my tickets printed on a sheet of paper?
These are valid e-tickets, each with a unique barcode for entry. Bring the printed ticket to the event, and you’ll be admitted just like a traditional ticket. Remember, only one entry is allowed per barcode, so keep your tickets secure.
Why does someone else’s name appear on my ticket?
These are your tickets. Although the name on the ticket may belong to the original purchaser, the tickets are fully transferable to you. You have the right to use them for the event.
Why are some tickets listed above face value?
Tickets on Bravo Tickets.com may be listed above face value because they are sold by professional resellers who set prices based on market demand and seat location. Resellers often pay a premium for high-demand tickets and resell them at market value. Our goal is to offer a wide selection of tickets at competitive prices.
